FAQS
If you have any additional questions that are not answered here then feel free to send me an email on hello@mindexpandersclub.com
If your child would like to write to Professor Poppy Marlowe or Professor Ignatius Whitley we would love that. You can send any correspondences to PO Box 72, Kyogle, 2474, New South Wales, Australia.
About Mind Expanders Club
What is Mind Expanders Club?
Mind Expanders Club is a monthly snail-mail subscription for curious children aged 6–12.
Each month your child receives immersive letters from two explorer-scientists, Professor Poppy Marlowe and Professor Ignatius Whitley, taking them on adventures around the world while learning about science, geography, animals, ecosystems, ancient technologies and the natural world.
There is also an additional option to include activities, puzzles and a glossary with your letters for extra opportunities to dive into the material.
The goal is simple: spark curiosity and help children fall in love with learning.
What age is it best for?
Mind Expanders Club is designed for curious children aged 6–12 years old.
The letters are written so that many children in this age range can read them independently, while younger explorers often enjoy them as a read-aloud adventure with a parent.
The stories, science and geography are fascinating for learners of all ages, but the puzzles, experiments and activity sheets are specifically designed for ages 6–12.
Many homeschooling families also use the letters as a shared family learning experience across multiple ages.
Is it educational?
Yes.
Each dispatch blends storytelling with real learning topics such as:
• science
• geography
• ecosystems and wildlife
• history and ancient technologies
• engineering and exploration
The aim is to build knowledge while keeping the experience imaginative and fun.
Is it suitable for homeschool families?
Yes.
Many homeschool families enjoy Mind Expanders Club because the letters naturally support:
• reading comprehension
• geography learning
• science discussion
• creative projects
• curiosity-driven learning
Is it screen-free?
Yes.
Mind Expanders Club is designed as a screen-free learning experience. Children receive real letters in the mail that they can read, collect and explore away from devices.
What’s Included
What does my child receive each month?
Each monthly dispatch includes:
• Two explorer letters
• immersive storytelling from our two scientists
• fascinating facts about the world
Full Explorer subscribers also receive:
• activities
• puzzles
• experiments
• glossary
What is the difference between the two subscriptions?
There are two ways to join.
Explorer Letters
Includes:
• the two monthly letters only
Full Explorer Subscription
Includes:
• the two monthly letters
• activities
• puzzles
• glossary
• experiments
If your child mainly enjoys reading, the Explore Letters option may be perfect.
If they also love hands-on learning, the Full Explorer Subscription is ideal.
Digital Explorer
Includes:
• a digital version of the letters and activity content delivered online
The digital version is only available in a Full Explorer Subscription
Do I need both subscriptions?
No. You simply choose one subscription option
Do the letters change each month?
Yes.
Every month features a new destination, new discoveries and a new adventure.
Children will explore different ecosystems, cultures, animals and scientific ideas throughout the year.
Do the activities require special supplies?
Most activities use simple household materials.
If anything extra is needed, it will be clearly explained in the instructions.
As a homeschooling mum myself I don’t want to over complicate things, if it’s easy to put together it’s definitely my vibe so I promise not to make it too complicated.
Digital Subscription
Do you offer a digital option?
Yes
We offer a Digital Explorer option for families who travel frequently or do not have a fixed mailing address.
The digital version includes the same letters and learning content delivered online instead of by post.
When is the digital version sent?
The digital dispatch is sent on the 15th of each month, the same day the physical letters are mailed.
Who is the digital version best for?
The digital option is perfect for:
• travelling families
• nomadic or van-life families
• families without a fixed mailing address
• international families who prefer instant delivery
Shipping & Delivery
When are the letters sent?
Subscriptions placed before the 5th of the month will receive that month’s dispatch.
All physical letters are posted on the 15th of each month.
If you subscribe after the 5th, your first dispatch will begin the following month
Do you ship internationally?
Yes, we ship internationally. Delivery times vary depending on destination and local postal services.
How long does delivery take?
Delivery times depend on postal services and location.
Within Australia, letters usually arrive within normal postal delivery times after the 15th.
International orders may take longer depending on destination.
What if our letter does not arrive?
If your letter has not arrived after a reasonable delivery time, please contact us and we will help resolve the issue.
Postal delays occasionally happen and we will do our best to assist.
Subscriptions & Billing
Is this a one-time purchase or a subscription?
Mind Expanders Club is a subscription service, unless otherwise stated on the product page.
Subscriptions renew automatically based on the plan you select.
We have monthly, 6 monthly and 12 monthly plans available for our snail-mail subscribers.
When will I be billed?
Billing follows the schedule of the subscription plan you choose at checkout.
Monthly plans renew automatically each billing cycle unless cancelled.
Can I cancel my subscription?
Yes.
You can cancel future renewals according to the terms shown at checkout and in your account settings.
Can I update my address?
Yes.
If you move or need to change delivery details, please contact us before the next dispatch so we can update your information.
Gifts
Can I give the Mind Expanders Club as a gift?
Yes.
Mind Expanders Club makes a wonderful gift for birthdays, Christmas, homeschool families or any child who loves receiving real mail.
Can the letters be addressed to the child?
Yes.
We recommend addressing the mail directly to the child so the experience feels personal and exciting when it arrives.
Support
What if my child doesn’t enjoy it?
If your child loves animals, science, exploration or adventure stories, they will likely enjoy Mind Expanders Club. Many children especially love receiving their own mail and collecting each month’s discoveries.
How do I contact you?
If you need help with your subscription or delivery, please contact us and we will be happy to assist.
You can email us on hello@mindexpandersclub.com